HEYBIO is run by DIPO LABS, owned by Dipak Rabari in Bengaluru, India. Here is everything you need to know before you trust us with a payment. This document explains what to expect in more detail. If something is unclear, please contact us before using a feature you have questions about.
Who runs HEYBIO
HEYBIO is built and operated by DIPO LABS, a brand owned by Dipak Rabari in Bengaluru, India.
We are a small independent team. A real person reads and answers every support email.
- Service: HEYBIO, a link-in-bio and creator profile platform (https://heybio.in).
- Operated by: DIPO LABS, a brand owned and operated by Dipak Rabari.
- Location: Bengaluru, Karnataka, India.
- Support email: support@heybio.in.
- Instagram (HEYBIO): @heybio.in. DIPO LABS: @dipolabs.io.
- Prices shown on the Pricing page are the final amounts payable for each plan.
What we sell
HEYBIO is a digital service. The Free plan costs ₹0. Paid plans are monthly subscriptions: Pro ₹149, Premium ₹249 and Pro Max ₹499 per month, paid in Indian Rupees (INR) through Razorpay.
You can pay once for one month (no renewal), or authorise automatic monthly renewal and cancel any time.
Delivery of the service
HEYBIO is delivered online. No physical goods are shipped. Your paid plan activates automatically as soon as Razorpay confirms your payment, normally within a minute.
If your plan has not activated within 48 hours of a successful payment, email us and we will fix it or refund you.
How payments are handled
Payments are processed by Razorpay (UPI, cards, net banking and wallets as available). HEYBIO never sees or stores your card number, UPI PIN or bank password.
Our policies
Please read the policies that apply before you pay:
- Terms of Service: /terms
- Privacy Policy: /privacy
- Refund Policy: /refund-policy
- Cancellation Policy: /cancellation-policy
- Cookie Policy: /cookies
- Community Guidelines: /community-guidelines
Grievance Officer
In line with Indian law (Information Technology Act 2000 and the Consumer Protection (E-Commerce) Rules, 2020), our Grievance Officer is Dipak Rabari (Owner & Grievance Officer).
Email support@heybio.in with the subject "Grievance". We acknowledge within 48 hours and aim to resolve within 30 days.
Legal notices and governing law
These services are governed by the laws of India. Courts in Bengaluru, Karnataka have jurisdiction, subject to any consumer rights you have to bring a case where you live.
For formal legal notices, email support@heybio.in with the subject "Legal Notice".
Questions? Let's talk.
We'd rather explain a policy clearly than leave you guessing.